win 8 login problem

[sweffe]

i just downloaded the game for the first time

i cant loggin

it keeps telling me that i gotta check network or firewall but i dont have any anti virus

maybe its the win 8 in app firewall ?

i play some other game online so my network is fine diablo 3 pc  of battlefield 4 on ps4

my computer is a dell laptop

intelcore i7 4500u @ 1.8 Ghz

16 go ram

win 8 64 bit

grafic card is a nvidia geforce gt 750m

i also started the game on a pc next to mine  and the other one connected with no trouble even tought it was wireless

 

thanks

[KarenMichelle Lane]

Sweffe,

First iof all, Windows 8 & 8.1 come with thier own antivirus and firewall software solutions built in. A properly set up Windows 8/8.1 PC will run SecondLife very well. below are the basics for setting up a windows 8/8.1 PC which includes a long process to apply the outstanding microsoft patches and  and an advisory to update to Windows 8.1 since Microsoft no longer offers maintenance on Windows 8.0 versions.

Dear OP,

All Windows 8 & Windows 8.1 Users

1) Manually apply ALL the Required and Important patches for Windows 8 from Microsoft. A new Win 8 PC needs 4-5 iterations of this to get them all. The easiest way to do this is to:

.... a) Enter Desktop Mode
.... b) Launch Internet Explorer
.... c) Right-click on the options area of the Browser and turn on Menu & Status Bar [and any other of the old standards you like]
.... d) Tools / Windows Update.
.... e) Select the CUSTOM button so you can monitor and select the downloaded options to install
.... f) Repeat until all are DL'd and installed

Note: Don't install the Bing Desktop or any of the Bing tool bars. Also, don't install any optional Windows Live components unless you opt for creating an account with Microsoft.

Note: Take this time to upgrade to Windows 8.1 as well. This is done from the AppStore. Yes it will take a long time but Microsoft will not be supporting Windows 8.0 soon. You have to upgrade to Windows 8.1 to get continued support. After the upgrade, manually run the updates process as identified above to obtain the current patch set for Windows 8.1 until it is updated completely.


2) Identify the Video / Graphics system in your PC and get the Windows 8 drivers direct from the Video System manufacturer.

.... http://support.amd.com/us/gpudownload/Pages/index.aspx

.... http://www.nvidia.com/Download/index.aspx?lang=en-us

.... http://www.intel.com/p/en_US/support/detect/graphics

3) If you just performed the items 1) & 2) above, please reinstall SL again using the official version from Linden Lab. [be sure to do a clean install

.... http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

Here is the Windows 8 Manual System File cleanup procedure since it's not in the procedure above.

Windows 8 and Windows 8.1

.... 1) Open C:\Users\(PC Login Name)\AppData\Local and delete the contents of the SecondLife folder.
.... 2) Open C:\Users\(PC Login Name)\AppData\Roaming and delete the contents of the SecondLife folder.
.... 3) Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
.... 4) Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/.

Note: (PC Login Name) is the Windows 8 User Account Login Name

If you can't see the files or folders described above:
.... 1) Using File Explorer navigate to -> Libraries / Computer / ( C: ) / Users /
.... 2) Press the Continue button to get permission to obtain permanent permission edit this directory.
.... 3) From the View drop-down menu option select Options & Change Folder & Search Options
.... 4) Select the View Tab
.... 5) Under the Hidden Files and Folders options click on the - O Show hidden files, folders & Drives radio button
.... 6) Push the Apply Button then the OK button.

You should be up and running in no time.

P.S. I recommend these steps on all Windows 8 PC's and Laptops, specifically designed for Windows 8 with high-end Graphics Sub-Systems or Graphics Cards.

P.S.S. - On Upgraded PC's & Laptops - If your computer was not designed specifically for Windows 7 or Windows 8 these steps may still help. There are many "Designed for Vista" PC's that don't upgrade well to Windows 8. If your PC was designed for Windows XP, Windows 8 is usually NOT a viable option, practically speaking.

P.S.S.S. - Make sure that you have also checked the Control Panel / Installed Programs listing for unusual antivirus software that tends to block everything such as Kaperski or Norton 360.