Jump to content
  • 0
Sign in to follow this  
Nabz Titanium

DELETE ACCOUNT - HELP!

Question

  • 0

Easy as a click of the mouse; go to the sl website/your dashboard, click on 'account' then 'cancel account'

How to Cancel an Account

 

You can always update your membership plan, including canceling it, by going to the Cancel Account page after logging in with your Second Life username and password. (This link is also shown by clicking the Account section on the left of your Dashboard.)

Once logged in, find the Cancel Account button at the bottom of the page. Your account will remain open until your billing review date, as account maintenance fees are paid in advance.

64px-KBtip.png Tip: If you want to keep your name in case you want to come back, but don't want to pay the US$9.95 reactivation fee, simply downgrade to a Basic account.

Can I uncancel an account?

Yes! Do this if your account is pending cancellation or has already been cancelled:

  1. Login at the Support Portal and click New Ticket Submission.
  2. Select Ticket Type: Special Questions.
  3. Select Basic or Guess Access: Account issues.
  4. Select Basic Account issues: Cancel/Un-Cancel Account.
  5. Fill in the other details as-appropriate and click Finish >> at the bottom to submit your ticket.

Share this post


Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 0

Easy as a click of the mouse; go to the sl website/your dashboard, click on 'account' then 'cancel account'

How to Cancel an Account

 

You can always update your membership plan, including canceling it, by going to the Cancel Account page after logging in with your Second Life username and password. (This link is also shown by clicking the Account section on the left of your Dashboard.)

Once logged in, find the Cancel Account button at the bottom of the page. Your account will remain open until your billing review date, as account maintenance fees are paid in advance.

64px-KBtip.png Tip: If you want to keep your name in case you want to come back, but don't want to pay the US$9.95 reactivation fee, simply downgrade to a Basic account.

Can I uncancel an account?

Yes! Do this if your account is pending cancellation or has already been cancelled:

  1. Login at the Support Portal and click New Ticket Submission.
  2. Select Ticket Type: Special Questions.
  3. Select Basic or Guess Access: Account issues.
  4. Select Basic Account issues: Cancel/Un-Cancel Account.
  5. Fill in the other details as-appropriate and click Finish >> at the bottom to submit your ticket.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...