How do I create a working URL for an article in the SL Knowledge Base?

[Marck Kjeller]

For answering some questions in Second Life Answers and elsewhere, sometimes it would be useful to link to an article in the Knowlede Base. Unfortunately, one can't simply copy the URL from the web browser's address line and use it as a valid link. So how do I obtain a valid and working link to a particular knowledge base article?

[Viktoria Dovgal]

They don't make it easy   In the right-hand column of each KB page, you will see Topic #: 4051-5402 - only the last four digits, 5402 in this case, are interesting to us here.

 

Take this huge ugly URL and replace the XXXX with your wanted topic number at the end:

 

https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=XXXX

 

 

So, to link to topic 5402 (that's the KB article that explains how to do this!), use:

 

https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5402