Long standing issue: Freeze on texture upload

[Erik Verity]

I have seen older forum posts and the related JIRA, but the fixes mentioned do not apply to me. I do not have Microsoft Skydrive installed, nor iCloud, or any Google cloud services. I am presently using Firestorm 4.3.1.31155, but I've noticed this has affected other viewers as well, and wondering if there has ever been a real fix or one that might work for me. I can always have 2 successful uploads (or attempts - canceled uploads count as 1), but then a relog is required or the viewer will freeze and never show an open file dialog on a 3rd attempt.

If there is a program I can uninstall, I do not know which it might be, but will provide a list in case anyone might know:

Name                                                                 
Microsoft Office OneNote MUI (English) 2007                          
Microsoft Office Shared Setup Metadata MUI (English) 2007            
Microsoft Office Excel MUI (English) 2007                            
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007     
Microsoft Office PowerPoint MUI (English) 2007                       
Microsoft Office Office 64-bit Components 2007                       
Microsoft Office Shared 64-bit MUI (English) 2007                    
Microsoft Office Word MUI (English) 2007                             
Microsoft Office Proofing (English) 2007                             
Microsoft Office Shared MUI (English) 2007                           
Microsoft Office Proof (English) 2007                                
Microsoft Office Proof (Spanish) 2007                                
Microsoft Office Proof (French) 2007                                 
Microsoft Office Home and Student 2007                               
Microsoft Application Error Reporting                                
Microsoft Application Error Reporting                                
Microsoft Office Visio MUI (English) 2010                            
Microsoft Office Project MUI (English) 2010                          
Microsoft Office File Validation Add-In                              
Microsoft Office Access MUI (English) 2010                           
Microsoft Office Shared Setup Metadata MUI (English) 2010            
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010     
Microsoft Office Access Setup Metadata MUI (English) 2010            
Microsoft Office Office 64-bit Components 2010                       
Microsoft Office Shared 64-bit MUI (English) 2010                    
Microsoft Office Proofing (English) 2010                             
Microsoft Office Shared MUI (English) 2010                           
Microsoft Office Proof (English) 2010                                
Microsoft Office Proof (Spanish) 2010                                
Microsoft Office Proof (French) 2010                                 
Microsoft Office Access 2010                                         
Microsoft Office Visio 2010                                          
Microsoft Office Project Professional 2010                           
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools          
Microsoft ASP.NET MVC 2                                              
Microsoft Help Viewer 1.1                                            
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974       
Microsoft SQL Server 2008 R2 Transact-SQL Language Service           
QuickTime                                                            
Microsoft SQL Server 2008 R2 Data-Tier Application Framework         
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219          
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219          
Microsoft SQL Server 2008 Database Engine Services                   
Microsoft Sync Framework Runtime v1.0 SP1 (x64)                      
Microsoft Silverlight 4 SDK                                          
Microsoft SQL Server System CLR Types (x64)                          
Microsoft SQL Server System CLR Types                                
Microsoft Security Client                                            
Visual Studio 2010 Prerequisites - English                           
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU          
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219                  
Microsoft SQL Server Database Publishing Wizard 1.4                  
Dotfuscator Software Services - Community Edition                    
Microsoft Visual Studio 2010 IntelliTrace Collection (x64)           
Qualcomm Gobi 2000 Package for Dell                                  
Microsoft Visual Studio 2010 Office Developer Tools (x64)            
Microsoft SQL Server 2008 Database Engine Shared                     
Crystal Reports for Visual Studio                                    
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)          
Microsoft Visual C++ 2010  x64 Designtime - 10.0.30319               
Apple Software Update                                                
Microsoft Sync Framework SDK v1.0 SP1                                
Microsoft SQL Server VSS Writer                                      
Java 7 Update 25                                                     
Java(TM) SE Development Kit 7                                        
Dell Support Center (Support Software)                               
Microsoft SQL Server 2008 Common Files                               
Microsoft Sync Framework Services v1.0 SP1 (x64)                     
Microsoft Team Foundation Server 2010 Object Model - ENU             
Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools                   
Microsoft SQL Server 2008 R2 Management Objects (x64)                
Microsoft SQL Server 2008 Database Engine Shared                     
Adobe Reader XI (11.0.03)                                            
Microsoft SQL Server 2008 Common Files                               
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161       
Intel(R) PROSet/Wireless WiFi Software                               
Apple Application Support                                            
Microsoft .NET Framework 4 Multi-Targeting Pack                      
Microsoft SQL Server 2008 Database Engine Services                   
Renesas Electronics USB 3.0 Host Controller Driver                   
NVIDIA PhysX                                                         
Microsoft Sync Services for ADO.NET v2.0 SP1 (x64)                   
Microsoft Visual Studio 2010 Service Pack 1                          
Web Deployment Tool                                                  
Python 2.6.5                                                         
Intel(R) Turbo Boost Technology Monitor                              
WCF RIA Services V1.0 SP1                                            
Microsoft Visual C++  Compilers 2010 Standard - enu - x86            
Microsoft Visual Studio 2010 Ultimate - ENU                          
Microsoft SQL Server 2008 RsFx Driver                                
Microsoft SQL Server 2008 Setup Support Files                        
Microsoft Visual C++  Compilers 2010 Standard - enu - x64            
Microsoft Visual C++ 2005 Redistributable                            
Microsoft .NET Framework 4 Extended                                  
Microsoft Visual F# 2.0 Runtime                                      
Microsoft SQL Server 2008 R2 Data-Tier Application Project           
Microsoft SQL Server Compact 3.5 SP2 ENU                             
Microsoft SQL Server 2008 Native Client                              
Sql Server Customer Experience Improvement Program                   
Microsoft Silverlight                                                
Microsoft Silverlight 3 SDK                                          
Microsoft SQL Server 2008 R2 Management Objects                      
Microsoft SQL Server Compact 3.5 SP2 x64 ENU                         
Microsoft Visual Studio 2010 Performance Collection Tools SP1 - ENU  
Microsoft Visual Studio 2010 SharePoint Developer Tools              
Microsoft .NET Framework 4 Client Profile                            
Microsoft SQL Server 2008 Browser                                    
Microsoft Visual Studio Macro Tools                                  
Skype™ 6.5                                                          
Java Auto Updater                                                    
Microsoft Visual C++ 2010  x64 Runtime - 10.0.40219                  
Paint.NET v3.5.10                                                    

I appreciate any help resolving this.

[Whirly Fizzle]

If you update to the 4.4.0 release of Firestorm, this problem should be fixed. It should be fixed on any up to date V3 based viewer actually, including official Viewer 3.

Any viewer still using TC malloc (4.3.1 does) will give you this same problem.

It isn't worth troubleshooting what software on your system is causing this with 4.3.1 because come July 9th, 4.3.1 wont be viable for SL anymore because of serverside appearance being switched on.

[Erik Verity]

Oh ok, I was putting off that upgrade for a little bit even though I knew it would be necessary very soon; I had glanced the changelogs and hadn't noticed any mention of this issue there. I will have to make the switch a little sooner then, and hopefully you are correct. (I trust you are probably very aware since you brought up the issues yourself).

Thank you.