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You failed to pay


Simone Nurmi
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I can't pay or buy anything. What's wrong now?

Yes I relog and clean the cache but that doesn't help now.

We also have this prop with a few tenants here. They cannot pay her rent now.

This message I got after I done a test:

[01:51] Second Life: Buy object failed because you don't have enough L$.

But at my account i have enough L$.

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Thanks got it looks like it was a SIMI prob. After restart its all fine now.

 

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Scheduled Maintenance of the Billing Engine and website was planned but cancelled so there should not be any issues at the moment and there is no mention of any inworld issues. What exactly is happening? Have you tried relogging?

 

[CANCELED] Scheduled Billing Engine and Secondlife.com Maintenance

Posted by Status Desk on May 22nd, 2013 at 05:02 pm PDT

[Canceled 9:41 am PDT, 23 May 2013] The scheduled billing engine and secondlife.com maintenance has been canceled at this time.  Please watch this blog for updates and reschedules.

[Posted 5:02 pm PDT, 22 May 2013] We will be performing scheduled maintenance on our billing engine and on Secondlife.com Thursday, 23 May 2013 from 9:00 AM to 12:00pm PDT. During this time some of our web services as well as our billing and Lindex services may not be available. Please continue to check this blog for updates.

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I wonder if this is a problem with your sim (in which case you'll have to ask LL Support) rather than a general payment one, as I don't see anyone else reporting this and still no mention of any issues on the Grid Status page.

I'll be inworld shortly so I'll see if I can buy something normally.

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Everything is working fine for me.

You could try calling Billing Support too:

 

Have billing issues?  Give us a call.

        Note that phone support is for billing issues only.  If you're having technical issues, please use          technical support.    

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Brazil: 0800.762.1132
  • Spain: 800.300.560
  • UK: 0800.048.4646
  • Support is in English Only

 

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