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Why will less than 400 characters of my Marketplace store policy display on my store?


ZaroLene Darkthorn
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Yes, there are (still) issues with this field. 

I did a quick test  (because i remember that issue from the past - to see if it's still there)
and both parts of the problem still appear:
-  I could only save it once i reached having 40 characters left. So there still seems to be some odd discrepancy in the counting. 
-  And yes once again, the Policy text is cut down after saving.

This problem had already appeared back in 2010 when we all migrated to marketplace 2 :

https://jira.secondlife.com/browse/WEB-2297 and was closed as resolved.
(https://jira.secondlife.com/browse/WEB-3406)

Since september 2012 there is a new case opened : https://jira.secondlife.com/browse/WEB-3406 and signed as aknowlegded - means they are working on it.

Only solution for now seems to be what i believe most of us did: make your policy as short as possible so it fits within this limit. And put other infos into some of the other fields and just refer to them. Not the most comfortable solution, but seems until they fixed it it's the only one.

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Yes, there are (still) issues with this field. 

I did a quick test  (because i remember that issue from the past - to see if it's still there)
and both parts of the problem still appear:
-  I could only save it once i reached having 40 characters left. So there still seems to be some odd discrepancy in the counting. 
-  And yes once again, the Policy text is cut down after saving.

This problem had already appeared back in 2010 when we all migrated to marketplace 2 :

https://jira.secondlife.com/browse/WEB-2297 and was closed as resolved.
(https://jira.secondlife.com/browse/WEB-3406)

Since september 2012 there is a new case opened : https://jira.secondlife.com/browse/WEB-3406 and signed as aknowlegded - means they are working on it.

Only solution for now seems to be what i believe most of us did: make your policy as short as possible so it fits within this limit. And put other infos into some of the other fields and just refer to them. Not the most comfortable solution, but seems until they fixed it it's the only one.

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