Video Graphic Driver Problem

[lizzleyM]

Hi everybody, i have a problem. I just changed my windows 7 to win8 and i have to install again my second life viewer. But everytime i open it, it says that my video card driver did not install properly or out of date. I'm really innocent when it comes to  installations or hardwares. How can i update or reinstall this driver? i can't even find it on my program. I aleady miss playing in SL. Help

[Thinkerer Melville]

Use Google to find the web site of the manufacturer.  Find the download page and follow the instructions.  DO NOT let Microsoft update your driver.  

TKR

[Nyll Bergbahn]

Hi LizzleyM.

Here's my guide on updating your graphics card driver:

Graphics Cards

To find out what graphics card you have:

a) Open SL to login screen and select Help > About. The window that opens will show details of your graphics card.

or b)  Select Start Menu > Run

In the command box type dxdiag and press ok

Click the Display tab in the window that opens

The top line under the section Device should give you the graphics card manufacturer and card series

If you have a desktop with AMD (ATI) or Nvidia graphics card, use these links:

NVidia: http://www.nvidia.com/Download/index.aspx?

AMD/ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx

 Input the details of your card or use Nvidia's auto detect utility if a Nvidia card.

AMD/ATI's auto detect utility is available here http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

In its Help page http://www.nvidia.com/object/drivers_faq.html Nvidia recommends installing the new driver over the old one but to avoid issues, most people recommend you do uninstall first. You do have to uninstall AMD drivers before installing the new one. However, it's very simple and AMD provide helpful videos on that link.

If you have an Intel integrated chipset, use Intel's driver detect utility at http://www.intel.com/p/en_US/support/detect?redirector_count=1&

NB. If you have an old Intel graphics controller, please read this page as Intel are not supporting them with Windows 8. http://communities.intel.com/docs/DOC-19647

If you have a notebook, you may need to download an updated driver from the notebook manufacturer's website, depending on the card. For AMD Mobility cards in laptops, refer to the links on this page http://support.amd.com/us/kbarticles/Pages/737-28041SupportforATIMobility.aspx

AMD does supply generic Mobility drivers for laptops with some restrictions and warnings. Refer http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx

For Nvidia cards in notebooks, Nvidia provide drivers from this link http://www.nvidia.com/object/notebook_drivers.html

[solstyse]

Follow Myll's advice to the letter.

The reason that happened is that Win8 automatically installs the Microsoft driver. If you ever do a system refresh, you'll have to follow these steps again.

[m3thod Zenfold]

Fix: AMD Catalyst

Using Windows 7. This works on x68 system.

1.Control Panel - Uninstall AMD Catalyst Install Manger and start uninstall.
2.When Uninstall starts click - Unistall Manager.
3. Click Custom Installation or Custom Uninstalltion
4.Untick Video Driver. (about 90.0 MB)
Finsih Uninstallation, Reboot Computer and should be fixed.

Temp Fix Using Firestorm:-
Prefrences - Graphics Button - General Tab, uncheck in Avatar Rendering, Hardware Skinning.