how to stop animations when all else fails? my friend is using FS viewer.

[betsy Nymphea]

how to stop animations when all else fails? my friend is using FS viewer. He used a Hud and now when he removed it, the AO still animates him. he did all the stop animation stuff, cleared cache and character test too!
when he tp's off the sim it clears up but on return animation begins again.

[KarenMichelle Lane]

Duplicate of http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_avatar/article-id/12007