my computer does not support the new update. my mac os x version is 10.5.8 HELP!

[Yorufujin Ichtama]

my computer does not support the new update for the viewer. I use mac os x version is 10.5.8 and everything was running fine previous to today's update. Is there any way i can keep the other version? no third party viewer supporst it either and ive always used your regular viewer... PLEASE HELP ME!

[Innula Zenovka]

Can you  please tell us what exactly happens when you try to run SL with the new update?   Do you get an error message of any sort and, if so, what does it say?

And also, please tell us the details of your computer (if you can start SL on it, but not log in, you can get those from Help>About).

You can add all this to your question by using the edit button.

[valerie Inshan]

10.5.8 is quite an old OS (released in August 2009) and you have been lucky so far to be able to run recent versions of the viewer at all. 

If your Mac can handle it, you may consider upgrading at least to Snow Leopard 10.6. You have to install this version prior to eventually upgrading to Lion or Moutain Lion if you want to use the latest OS. See these Apple forums for information and advices:

https://discussions.apple.com/thread/4395501?start=0&tstart=0

http://blog.jongallant.com/2012/09/upgrade-mac-os-x-leopard-mountain-lion.html#.URygHlqLIT8

http://www.macworld.com/article/1167868/how_to_install_mountain_lion_over_leopard.html

However, if you were able to run SL correctly prior to the latest upgrade, you can find an older version here:

http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/3.2.4

You will have to completely deinstall SL from your Mac before downloading 3.2.4.:

1. Open Your Macs applications folder and find The Second Life viewers Icon
2. Drag and Drop the Icon from the applications folder into the trash bin
3. Open ~/Library/Caches/SecondLife and delete all of the cache files
4. Empty the trash bin.