How many times LL mistake about my visa of expiry date

[yukiyuko]

my expiry date is Jun 2016, I put it in my account  twice.But LL keep giving me  "your visa's expired in 2004

your payment information becomes out-of-date,"    what should I do?  plze help me.

yes, I'm a premium member , I contacted them. thanks valerie:))

[valerie Inshan]

Contact the billing support:

Contacting Linden Lab billing support

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

• US/Canada: 800-294-1067
• France: 0805-101-490
• Germany: 0800-664-5510
• Japan: 0066-33-132-830
• Portugal: 800-814-450
• Spain: 800-300-560
• UK: 0800-048-4646
• Brazil: 0800-762-1132

Long distance (not free): 703-286-6277 (use Skype to save cost)

Billing Support is available twenty four hours a day, seven days a week in the US, UK, and Canada and 7 days a week in all other countries listed above.

If none of these numbers work for you, open a support ticket. 

 

Opening a support case for a billing issue

Important: When filing a support case, please supply as much relevant information as possible, to better enable us to help you.

To open a support case for a billing issue, go to the Submit a Case page.

1. Under What type of problem are you having?, choose Billing.
2. Then select either: 
      LindeX Billing and Trading Limits Review Request. 
      Second Life and Marketplace Account balance Payout Issues.

Fill in information describing your issue in the form fields then click Submit.

Premium accounts

If you have a premium account or qualify for Concierge-level service, you can submit tickets for additional types of billing issues. Select the description that best fits your problem, fill in additional information in the form, then click Submit.

Premium and Concierge accounts are also eligible to use live chat support.