I use Singularity Viewer 1.6.3, (this viewer works best for me )

[Agnetha Freschi]

For the past month I have been unable to log my main Avatar in using SIngularity when I enter my name and password a box comes up saying oops something was left blank, create a new account or try again !!! I know it is not my account as I have been forced to use another viewer and can log on .

I have totally cleared  it from my laptop and done a clean install but still nothing .... Can anyone shed any light on this please ? 

[MartinRJ Fayray]

Hello,

please update your (Singularity) viewer to the latest version: http://www.singularityviewer.org/downloads

Make sure you don't have capslock active when you type in your password.

Go to this page to recover your password: http://secondlife.com/account/request.php

 

And here you can change it: https://secondlife.com/my/account/password.php?lang=en-US

 

Make sure you enter your First and Last name correctly when you're trying to log in.