capped messages

[CaseyCarrol]

I keep getting a message that my messages are capped but no messages show up. Shouldn't I be able to at least see the first 25?

I am using Firestorm V4.3.1.31155.  Can you please tell me what advanced setting may be set incorrectly that is causing me to see no messages at log on?  I'm trying to find out where all these messages are coming from so I can deal with them and eliminate the capping problem.

[KarenMichelle Lane]

Casey,

http://wiki.secondlife.com/wiki/IM

The limit is 25.

When a Resident is offline, up to 25 messages will be stored and delivered at the next login. This limit includes inventory offers, group notices, group invitation and IMs. All messages above this limit will be capped and not delivered.

However, there is an IM to Email feature, which sends offline messages directly to the mailbox connected to your account. To activate it, go to Edit > Preferences (or press Ctrl-P), go to the Communication tab and check the Send IM to Email checkbox. Press Apply and close the window with OK.

When an offline message is received via Email, this message can also be answered via Email again. These mails will be converted back to IM and sent to the right Resident. Note that the Email to IM feature expires 5 days after the receival of the IM. Messages sent afterwards won't be received anymore. Also note that the length of properly delivered Email replies is limited to 1023 bytes/single-byte characters. Messages exceeding this limited will be truncated to fit the limit.

 

Advance Information

When using the IM to Email feature do understand that the IMs from individuals and groups with attachments always follow the 25 message cap rule. Even if you see the message later in your email. After 25 messages [in-world capped state] those attachments are lost to you. In the case of an attachment from a Group you are a member of, the attachment can later be retrieved from the Group Info page under the Notices tab. Simply look for the notice from the date it was sent and then you can manually request the attachment. In the case of an attachment sent to you by an individual, please contact that individual the next time you are in-world and ask for the item again explaining that you got capped.

For purchases from the MarketPlace, always be sure to be logged in or at worst, log in immediately to allow the purchase to be received if sent by the old Magic Box system.  The new MarketPlace system sends purchases directly to your inventory into a special folder. YAY!

Lastly, you can also set your preferences to automatically accept attachments. In this case though, you have to keep cleaning your inventory to stay ahead of the plethora of Club Invite LMs, various free [junk] items etc.

 

Regarding No Messages Showing Up at Login Time.

Please let us know which SecondLife viewer you are using. You may have inadvertently set an advanced option in FireStorm or Phoenix as an example which has sheltered you from seeing messages in the Public Chat channel.

 

::edited: to add Advance Topic Information

 

 

[KarenMichelle Lane]

Firestorm has a chat anti-spam setting. It is off by default. You can access these settings as follows:

Preferences / Firestorm / Protection

Uncheck - [  ] Enable Spam Protection

Also make sure that you

Preferences / Chat / Firestorm

Uncheck - [  ] Disable ALL Group Chats