Cant Log on sl viewer since i entered Hong Kong, before it worked.

[Kristyna Wikifoo]

I cant log on secondlife viewer or firestorm since the day i arrived in hong kong, only viewers that works for me is phoenix and singularity. I am using mac can someone help me?

[Silky Mesmeriser]

It's hard to answer this without some more information, for example what exactly happens when you click log in a few questions which if you could answer these might help.

Do you get the login progress bar showing up at all?

How far does the progress bar get before it fails?

When it fails what does the text above the progress bar say last?

What error messages is the viewer giving when it fails?

If not an error message what does happen when it fails?

For further help it might also be useful to go to your Firestorm/Secondlife directory after an attempt and find the viewer log files, for firestorm the file is called Firestorm.log and you can check the location for your operating system on this page.  It's likely to be long so best not to post it here directly, but you could paste the file to a service like pastebin and include the link.

 

That said without more information anything I told you would be pure speculation, it's possible some filtering is blocking your access as v2/3 based viewers such as the recent Secondlife viewer and Firestorm do use updated methods to access some important secondlife services which could potentially explain why they are being affected and not the old v1.x viewer using legacy methods.