When i try logging into SL viewer (both mac/pc) viewer quits automatically when download inventory.

[Jrod Rascon]

I've tired several 3rd party, official versions, all automatically quit when viewer starts to download inventory upon log in.  Only 1 account is effected tho, i created a new account and it works just fine....

[Lindal Kidd]

It sounds as if something in that avatar's inventory is corrupted.  File a support ticket.

NOTE:  You can only file a support ticket on this sort of technical problem if you are a Premium or Concierge level member.  If you're not Premium, before you shell out ten bucks for a membership, try clearing your cache manually:

 

• locate the cache folder:
  • Windows XP: C:\Documents and Settings\[YOUR USERNAME]\Application Data\SecondLife\Cache
  • Windows Vista: C:\Users\[uSERNAME]\AppData\local\PhoenixViewer
  • Windows 7: C:\Users\[uSERNAME]\AppData\local\PhoenixViewer
  • Mac: /Users/[YOUR USERNAME]/Library/Application Support/SecondLife/Cache
  • linux: ~/.secondlife/cache
• Delete all the contents of the cache folder.

 (These instructions are for the Phoenix viewer.  Other viewers may have different cache file locations, or you may have moved it from the default location.  Also, it may be a hidden file.  In Windows, click Show Hidden Files in any directory window under Settings.)

Then log into an empty region like Heckendorf or Pooley and wait for inventory to load.

EDIT:  If you are using several viewers on your computer, they should not share the same cache location!