Blank/White profile?

[ktaiclet15]

For about a month now, every time I log on and try and look at someones profile....my screen is just blank & white....any ideas on what could be the problem? It's frusterating. My profile is white as well. Just has my name and a few links on it :( thats all it ever shows.....

 

I have a macbook and use firestorm

[Madelaine McMasters]

 Hi ktaiclet,

It sounds like you're using Firestorms web profile view, which doesn't work well for me either. You can switch back to the old style profile in Preferences->General where you'll uncheck "Use web profiles by default". You can manually use Safari to view your profile here...

https://my.secondlife.com/ktaiclet15/#about_tab

And finally, it might be that some Firestorm configuration file got mangled. A clean re-install might fix that. Here are instructions for doing that...

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

See my notes at the bottom of the page for Mac users.

There's also a Firestorm page dealing with clean re-installs here...

http://wiki.phoenixviewer.com/fs_clean_reinstall

Good luck!