[FIRESTORM] Cannot connect to simulator. The region may be experiencing trouble.

[Talisia Aya]

I'm getting extremely frustrated with this issue. I've done everything that I can think of short of getting a new ISP as i've been completely unable to connect to SL within the past month and ONLY SL. Every other website or online title works perfectly fine.

Here's what i've tried so far:

1. Restarted router and modem.

2. Change to Google's Public DNS.

3. Updated to the latest version of Firestorm

4. Uninstall / Reinstall.

5. Change to quieter regions in order to log in.

 

What happens?:

Whenever I attempt to connect to SL, it goes through all of the normal paces and everything looks hunky dory, loading meter gets to the end. However it stays there with no status message for about a minute and then finally loads to a gray screen with the following error message: You have been logged out of Second Life. This region may be experiencing trouble. Please check your connection to the internet.

Thoughts? Suggestions?

 

[161488303349]

what happens when you try the official viewer. do you get the same problem?

[Talisia Aya]

Oddly, trying the Beta viewer allows me to log in just fine... I can't help but wonder why one viewer will let me in, but the other won't.

[Echo Hermit]

Greetings, Talisia

Someone has a similar problem to yours over on this other thread perhaps?

http://community.secondlife.com/t5/Second-Life-Viewer/Major-SL-Issue-unexplained-crash-during-login/m-p/1647109

[161488303349]

if one viewer is working and another is not then is usual some kinda corruption in the viewer startup files somewhere.

you maybe need to do a total clean deinstall of firestorm then reinstall. normal deinstall for windows programs not always do it properly. is a windows thing that. here is the link that explains how to do a total clean uninstall of firestorm:

http://wiki.phoenixviewer.com/fs_clean_reinstall

 

eep! it end up attach to your one Echo. sorry (:

[Talisia Aya]

Oh thank Celestia. That did the trick! (Clean Reinstall) Thanks for the assistance. <3

[Echo Hermit]

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16 wrote:

if one viewer is working and another is not then is usual some kinda corruption in the viewer startup files somewhere.

you maybe need to do a total clean deinstall of firestorm then reinstall. normal deinstall for windows programs not always do it properly. is a windows thing that. here is the link that explains how to do a total clean uninstall of firestorm:

http://wiki.phoenixviewer.com/fs_clean_reinstall

 

eep! it end up attach to your one Echo. sorry (:

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Hey, you fixed it! All's good :matte-motes-big-grin: