Subject: Re: An item has been flagged
I received an email a couple of days ago telling me that a customer had bought my full perms 15 bladed turbine sculpty map & another arrived soon after saying that some rather foul mouthed feedback about it had been submitted. (Obviously it didn't say it was foul mouthed, just that feedback had been left). After reading it, they had complained that the box they received (Yes, it's been on marketplace for so long it's still in a box.) had only contained 3 textures (1 of them being the sculpt map, but I don't think they realised that) & not the turbine. I returned inworld to try to explain in a calm & polite manner the issue & how to put sculpties onto prims as I had noted that they were not that old in SL & it may have been they were unfamiliar with sculpties since the trend is more towards mesh these days. Whilst IMing them, it seems they must have read the instruction texture they had also received, realised their error & had removed the feedback. I subsequently received an email from the lab telling me that "The item has been unlisted due to Item Not As Advertised - Item Permissions Not As Advertised" But that's not true! Does the lab actually check complaints / feedback before they unlist sales items? I can see no reason why else the lab would have directed their attention to this item if the feedback hadn't been posted, & as stated, it has been listed for several years now & when applied correctly to their own prim, gives the owner a sculpted, 15 bladed turbine, with them as the creator to use in their builds, similar such items I have made a lot of over the years in order to assist other builders. How is this not as described please? I would like to relist it as it sells periodically & as well as giving me some pocket money in SL, contributes in a very, very small way to keeping SL going. If anyone has any thoughts, or should the lab wish to comment, I would be very pleased to hear from them. Thank you for you're help, Aragon Simmer.