when i asked for help on a question i did not ask for disrespect!! and No english is not my first language, and yes i have issued tickets before and they were solved in a good way... it was not me who was having troubles with a sim, i just happen to have a lot of inventory on it... that is all..
well if i would have asked for rude or even disrespectful answers, i would have asked the dokter first i guess.
thank you for answering in the way you did, appearantly you are a not so nice or patient person.. and excuse me for trying to get a normal answer.. no need to take this on this low level of communicating thank you very much.