DaQueen Python

sooo this 'XL Movies DVD Player v3.00' Currently Syncing with Server, please wait.... 5 days now since i came back to sl. i have been gone 3 yrs. is it just me? the xl sim and store are alive n going, the movies in store are newer.... but kiosk only half works and dvd players ... ones i've tried... wont sync up. anyone else having this issue? and side note i can not reach owner, co owner, or äny workers so i am very lost. ty for any help