Tibouchina Freschi

Thank you both for your replies. And here I thought LL actually had some intention of fixing this bug, that it was an aberration rather than an ongoing pattern of deception by which LL skim funds from its customers. In RL this practice might not be a crime, but it would appear to be a clear violation of the Federal Trade Commission laws against false advertising, not to mention good old consumer deception at the state level. Wait, this is RL! Of course the individual amounts skimmed are probably not material enough to support legal action, which is probably why LL have not bothered to fix this. Taken in the aggregate, however, and considering the folks who don't bother to try to recover their funds (as I have not until now), one might reasonably wonder.

Thanks, Pamela. I was aware of the bug that kept renewing and charging for an enhancement at the end of its term - this has happened to me plenty, and it is why I rarely do enhancements. (In fact most of the time I can't figure out if there really is any enhancement to my listings; there seems to be no way to verify other than checking view and sale reports to see if numbers have bumped.). But in this case, the charges repeat every darned hour, so there are 24 charges for the same thing in a day. This sucked funds from my account so fast that I finally just cashed out what I had left and now have an empty account. I expect they will soon declare me delinquent! Yes, it is truly criminal.

Just a warning that Marketplace promos may be far more costly than you expect. I ordered a few enhancements yesterday on my dining tables (Thanksgiving, you know) and have since been charged the promo fees hourly, over and over, with no end in sight. The erroneous charges total about L$25,000 so far. LL closed my support ticket, concluding that this is "a bug.". Live chat is polite but says they can do nothing; this is Marketplace, not a regular billing issue. Caveat emptor....