Roc Ninetails

hello I am having issues with My Bento hands, I had the Vista Bento hands AO but now when i use it my hands to function at all, so i went and bought a Tutty Bento Hud and now the Hands work. but wondering why when i used the Vista Bento AO why the Hands where not working or moving.

how do i errass my username from the phoenix log in page so it's not remembered