Thank you everyone for trying to help me. I tried each idea, but none worked. I believe its just Phoenix Viewer. A friend of mine was logged into the same viewer, and said that to her, she looks like she is hovering above the ground, but to me her feet were touching the ground. To her, my feet were touching the ground not hovering. So I gave up and think it's just the viewer.
Thank you for all of your help. I appreciate everyone taking the time to help me out.