Celiwynde Rage

Why is it that no one in the forums ever seems to have an inventory rezzing problem and yet everyone I talk to inworld has been having issues. I'm stumped. I've submitted a ticket to SL to inquire and have heard nothing back. How long does it usually take for them to respond. This has been an ongoing issue since April...yet no one can say why things don't rezz, disappear, etc. It's not on my end. The connection is fine, computer is fine...etc. Sim has been restarted and I've literally dumped 3/4 of my inventory to lighten the load to no avail.