Ricardo Avalira

I was having trouble with syncing a new item i added to my Magic Box. I had others in there and everything was working just fine. Then, I added another and couldn't get it to sync up and show up in my inventory. I read the archives and someone suggested getting a new Magic Box, which I did. I backed up everything and reloaded the new Magic Box. I forced an update and when I went back to my inventory, everything is showing up as Unavailable and pink, so I can't even check them to List them. I doesn't do me any good to Edit them, they just remain unavailable and now everything is gone from my store. What the hell is going on? Can someone help?