Willy Sandalwood

Hey Ima! Haven't talked with you in ages. My suspicions are that Hippo is out of the SL business. Their servers stopped working/responding for my rentals. They took my money for premium support and it's been months since I submitted my tickets with not a word from them. I had to replace all rent boxes, vendors, and other custom scripting that I had in place. I had renters complaining about expiration dates not getting updated and refunds were taking place without my authorization. So I had to rush with a replacement system. Run, don't walk, to a new system. I settled on Casper. Their in world responses have been excellent without having to pay extra and the system seems to be more robust in features. Give me a shout in IM and we can chat if you need to know more. Summary: my experience shows that Hippo no longer provides support for in-world or outside services.

UPDATE: I've sense filed an Abuse Report (AR) with Linden Labs stating Fraud. BAndM Software Group (Hippo) has taken my L$1,250 which was supposed to provide 12 hour or less response and I still have 5 tickets from over 2 weeks ago that are open in their support system and not heard from anyone.

I appears that Hippo Tech has closed. I have 9 day old support tickets even with their pro service that cost me L$1250 and promises 12 hour response. Nobody can get into their store, there is a L$ banner across it. Their online rent system isnt working, I'm starting to get some upset renters that will end up cost me revenue. Think of all the SL people that are affected by this! What really is upsetting is that they are still taking peoples money.