AnneDroid Lily

We don't want to ignore the changes that customers want, just the opposite: we want to make more customer-requested changes, and faster. Helping QA to be as fast and easy as possible is both a vital part of achieving that, and vital to ensure that changes don't introduce new bugs. Adopting a requested change in the most minimal and limited way will obviously and necessarily incur additional change requests (changes to the change). I don't think it's out of bounds to see your position as equavlent to, "there isn't enough time to do it right, but there's plenty of time to do it over."