Zareth Lycia

I am unable to get into SL for long on my own pc. I have tried through phoenix, firestorm, & secondlife viewer 2. I am unable to stay logged in long as I usually crash & then upon trying to re-log in it oft either re-crashes me right away or I am getting told it can not connect due to me not being connected to the internet. However there seem to be just fine though I've not tested it extensivley on my wife's pc where I can log in on hers using phoenix & things seem to be ok. I have uninstalled all three viewers; reinstalled just one of them randomly & had the same issue. I tried to post a bug report but SL has it so well hidden that neither my wife nor I could find the area to report -- & that's sad when she's been playing for 5yrs now. Suggestions; Tips; link to bug reporting? thanks in advance.