KaRoBelZ McMahon

Bonjour! I cannot loggin in on my main account since more a week now. I submitted a ticket at LL but they ask me to give us more infos but I cannot answered directly by the web site (problem is all my passwords not working at all even on web site!). So I ask them, by email how they wanted me to send us informations they needed and they just sent me an automatic email saying that I didn't sent infos they wanted so they considered case closed!!! Grrrrr! So, now! what's the best way to contact us? I'm afraid if I submit another ticket from another avatar they gonna put this one also "on hold". Help me! :S Merci