Creative Lisa

Since about 2 month i have massive problems "in World" because when i login the L$ balance is not loading and all the items that was sent to me while i was offline i don`t recieve. I need to logout and login several times (sometimes up to 10 or more times), and then (when i have luck) my L$ balance is shown correctly, and i recieve all the items and messages (IM and group messages) delayed, but that operated just sometimes. Thank you for your help in advance !