Cadwallader

I think i'll wait for a payment error IM from the customers before I refund anyone automatically in the future (and ask for a screenshot of duplicate payments), I've checked quite a few now and see the customers only payed once for the 'duplicate orders', ahh well, we live n learn eh? (the recipients name is listed in the 'View Order' option on the Transaction History page, if its different from the buyers name then it is a gift, nearly all of my duplicate orders are the same name so not gifts)

Hi there, Can anyone explain anything about 'duplicate orders'? (orders that are from the same person, with the same items, same order number and not gifts to others) I've always refunded the L$ difference to the buyer thinking it was an error (and I thought I had received the full amount for each of the duplicate orders) but I recently had a duplicate order five times that added up to a considerable L$ amount, I have refunded the buyer as usual but I was a little suspicious (and ignorant about duplicate orders) so I checked my L$ Transaction History and it looks like I only received the L$ amount for one of the five duplicate orders, Can anyone confirm that duplicate orders are only payed for once by the buyer? If this is so then I can stop refunding buyers for duplicate orders (I dread to think how much I have refunded in the past) . . . (and a little dismayed that the refunded customers never told me that they didn't see a problem with their L$ balance) Thanks