Scottie Flagon

It seems everytime I attempt to log into SL (viewer 2) around 4am SLT, that SL will not allow me to log in. I get the same msg: "Login failed. Second Life cannot be accessed from this computer. If you feel this is an error, please contact support@secondlife.com". But, if i just give up and go back to bed and then try again later in the day, then i have no problem logging in. So i know its not my computer, as i've already cleared all the cache on my computer and rebooted several times. What happened to "live support" anyway? This is exactly when i need live support. Its gets very frustrating when SL won't let me log in.