[I forgot a password for my alternate. What do I do?]

I forgot my password for an alternate. What do I do?

[Crash when I get IMs]

Unable to use IM without crashing.  Not certain what to do.

[Valuable Inventory keeps disappearing from my Inventory]

For over a month, I am losing expensive items from my inventory.  I cannot store any of my builds as they soon disappear.   It appears to be mostly things stored in objects, but I cannot be certain.

Aura Petrov

[well long story, but some expensive inventory was lost yesterday]

October 17, 2012, I was on a building platform300 ft in the air, loading my sculps in an organzer..when I accidently hit a landmark and transported to another region, and crashed.  When I was able to relog, I was unable to find my self deleting platform and where my organizers were.  They were never returned, althought panels of my building platform were. As I was cleaning out my overloaded inventory I had already taken the maps out.  I have had these sculpts for years..either of my own creation and or bought ones.  I have tried everything that was suggested ..but still no return.  I was at Builders Resource 186, 176,22 when this occurred.  Is there anyway to retrieve them>