[Why Premium Account members can't ...]

i haven't mentioned name of suspended account, because with it i cant post here i cant log in world i cant open my dashboard i cant open live chat i cant do nothing! Trust me, in my first profile was written "payment info used" with about 1350 days if this was your doubt.Yes im an alt, and the question is: what is happening is normal? in what concerns the way you write, you seem to be irritated by something, and do not understand why.

was written just like on your profile "payment info used"

[Why Premium Account members can't ...]

Alec, read in my profile -----questo è un alter----  means  "this is an alter", my first account is not available and not visible in search -.-"

[Why Premium Account members can't ...]

This is a bit frustrating because I do not know why it happens.
I had already included, photo id card (for a previous suspension for the Same Reason) manual age verification, and credit card informations to become a premium. 13yo kid, sure, but if all this does not help them to Understand  who am i. .... maybe who have to use this period to reflect isn't luca giordano but LL.

[Why Premium Account members can't ...]

Sorry,my account is suspended for ID confirmation, for the second time -.-

Violation: Terms of Service: Identity Confirmation

 

Quoting from Terms of  Service 2.1:   (but text is from 3.1)
"You agree to provide true, accurate, current and  complete
information about yourself as prompted by the registration
form  ("Registration Data") and maintain and promptly update
the Registration Data  to keep it true, accurate, current and
complete ... Linden Lab reserves all  rights to vigorously
pursue legal action against all persons who  misrepresent
personal information or are otherwise untruthful about  their
identity, and to suspend or cancel Accounts registered  with
inaccurate or incomplete information."

 

To confirm your identity  please send Linden Lab a legible
copy of a government-issued identification  document (state
ID, passport, birth certificate or similar) that  clearly
includes both your name and date of birth.

 

You may send your  ID via attachment to a support ticket (
http://secondlife.com/support ), fax or  post. Please include
your support ticket number reference in any  communication.

[Why Premium Account members can't ...]

why premium account members can't resolve their problems in live chat when their account is suspended?

I've tried to call technical support and they told me to open live chat but i can't do it because my account was suspended.

I also pay to be supported and, when i need it, it doesn't happen?