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TrinityLynn Skye

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    Need Help - magic box items not showing in my merchant inventory on the site.

    in Merchants

    Posted

    Darrius - thank you for taking the time to try to help me.

     

    When I touch the magic box in world I get:

    [14:32]  Xstreet SL Magic Box v3.0.11: Initializing communications...
    [14:32]  Xstreet SL Magic Box v3.0.11: Communications online.

     

    When I go to the Registered Servers after doing this I see:

     

    Registered servers:
    These are your Xstreet SL server objects that have recently communicated with Xstreet SL.

    • Active means the server is available to deliver items.
    • Inactive means the server checked in within the past few days, but could not be contacted most recently. Inactive servers are removed after a few days.
    No objects found.

    And when I go to my Manage Inventory - all the items that are there say "item unavilable" - *note* some items that ARE in the magic box are not showing in that list at all. 

    So this tells me that for some reason after 6 years of being a merchant on the marketplace....now the site just does not see my box in world.  My magic box has been in the same location for 2 years now.  I haven't moved it until I replaced it because of this issue.  I don't know what else to do since they didn't assist my ticket at all.

    Not sure what I can possibly do on my end.

     

    Need Help - magic box items not showing in my merchant inventory on the site.

    in Merchants

    Posted

    So putting in a ticket did nothing at all because when they finally got to it all they did was send me back here to attempt to fix the problem.  I have been a merchant on the Marketplace for 6 years.  I have never had an issue before now. 

     

    I still have my magic box rezzed in world and still cannot resync my magic box with the Marketplace web site.  Is there any one at all that can assist me?  As I have said I have tried using a new box and synced the box about 100 times now.  Still all of my items are not showing on the web site under inventory and still the items that are showing are marked "item unavialable"  because the site cannot see my box in world.

    Need Help - magic box items not showing in my merchant inventory on the site.

    in Merchants

    Posted

    I have 2 magic boxes in world.  I have added new content to 2 of the boxes.  I go to my inventory on the marketplace web site and these new items I entered are not showing up.  I have tried re-synching the boxes.  Refreshing the inventory page on the site and nothing.  All of the items have the appropriate persmissions set as well.  Really need some help now.  I have been struggling with this for 3 days.

     

    Any help appreciated.  Thank you

    TrinityLynn Skye

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