Darrius - thank you for taking the time to try to help me.
When I touch the magic box in world I get:
[14:32] Xstreet SL Magic Box v3.0.11: Initializing communications...
[14:32] Xstreet SL Magic Box v3.0.11: Communications online.
When I go to the Registered Servers after doing this I see:
Registered servers:
These are your Xstreet SL server objects that have recently communicated with Xstreet SL.
Active means the server is available to deliver items.
Inactive means the server checked in within the past few days, but could not be contacted most recently. Inactive servers are removed after a few days.
No objects found.
And when I go to my Manage Inventory - all the items that are there say "item unavilable" - *note* some items that ARE in the magic box are not showing in that list at all.
So this tells me that for some reason after 6 years of being a merchant on the marketplace....now the site just does not see my box in world. My magic box has been in the same location for 2 years now. I haven't moved it until I replaced it because of this issue. I don't know what else to do since they didn't assist my ticket at all.
Not sure what I can possibly do on my end.