Kisa Foxtail

Hello, I'm having trouble logging in. I keep getting the 'Login failed, Despite our best efforts, something unexpected has gone wrong.' I tried to add it to my firewall rules, but no success. I'm currently using Google's DNS servers, if that helps. I'm not sure what else to do, and I tried googling the issue, but nothing has helped at all. I tested it on the Alchemy viewer and on the Firestorm viewer, but getting the same error. I also disabled my firewall, and that didn't work either. Is there anything anyone could recommend?