Xanthoriam

Hello ... the hard drive of my PC is out of order, it makes 2 little noises at startup and more "windows 10" are opening ... I think it is dead! which means that I no longer have my password to access my SL account, because I am one of the people who have too much confidence in hardware with scheduled obsolescence (that's my point of view!). Yesterday I filled in with Linden Lab: "My account: Forgotten name or password" ... but still no response, although they have my ID ... hoping I was not wrong from mail (as I said, everything was on my PC). How do I recover my account? Please let me know your ideas or solutions. Help me ... I am desperate my second life pleases me !