Natthan Baily

No go I'm afraid the support ticket will not accept the new (or any other) email address and wants the one that I regestered the account with (as I thought it would) which I no longer have access to and can't even remember what it was! hence my needing to change it

Problem is I need an email address to open a support ticket and there lies the problem! I can no longer access the one I have registered with my account which is why i am trying to change it

There was an error loading this page. Please wait a few minutes and try again. If this is not your first time seeing this page, please contact customer support. This is what I get ....and clicking the link to customer support gives me: This site can’t be reached Check if there is a typo in support..

I tried Chrome, Internet explorer and Firefox same result in all

Hi No matter what I do I can not update my email address in my account. I just get the error "page cannot be loaded" clicking on the link for support on this gives me the "page not available error, can anyone help please?