I don't know know were I should write this so I hope the general forum is okay. I also do not want to bother support again.
I created a ticket about Lindex Limits. I was suppose to reply and wait, which I did. But I accidentally closed my own ticket instead.
I created another ticket with the same subject. I checked in a few hours later and saw that the new ticket automatically closed with no response. Or it was closed because they could no help me?