[Textures greyed out in latest Firestorm version]

Thank you Chic.

I will check out the site you suggested 

And yes, i have now learned the hard way to read the install notes BEFORE I click!

 

[Textures greyed out in latest Firestorm version]

Hi, ever since I upgraded to the latest Firestorm viewer version, it takes ages for any sim to stop being gray. I have not changed anything in my preferences and am using a powerful Mac and never had issues before.

I dd contact the FS group and they suggested the issue is anti virus programs. I am not running any so not sure this is the issue

Just wondering if anyone can help me please?

 

[L$ Tilia purchases charged as PayPal Cash Advance]

10 minutes ago, Grumpity Linden said:

We are not aware of any cases where the Issuer (Bank issuing the Credit Card) was mis-classifying the transaction as a Cash Advance, only if it was done via PayPal.  Despite PayPal earlier disavowing any knowledge of changes, it was, indeed, a change on their side which caused this issue.  Now that they have rectified it, we're working with them to identify all affected transactions. 

If you have an issue with the Issuer (Bank) classifying your SL transactions as a cash advance, please contact our Billing Support. 

At the risk of repeating myself, but for the benefit of others (particularly in Australia), my bank which is the largest down here, is charging for these as cash advances and indicated in a discussion I had with them that is was in fact, Linden that had changed their coding. Based on Grumpity's comments (much appreciated) it appears as if PayPal are the culprits. Please note in discussions with them (yes, I have been busy) they are blaming the bank..The merry go round continues!

[L$ Tilia purchases charged as PayPal Cash Advance]

3 minutes ago, Charlotte Bartlett said:

I promise you it's not a convertible currency if you mean Linden Dollars under that definition because you are not converting ANY currency at any point in the transaction.  (I know that sounds like an oxymoron, but it's based on the whole element of token definition).  As I have said previously on these forums, does that definition stand up - right now it does based on FinCEN publications, will it stand up in the future.... I suspect not.

I'll bet you at least 50 Linden (wait what, now that is gambling so very much joking) but in all seriousness, Linden Dollars is not a virtual currency and you can read (if you really want your eyeballs to hurt) the significant and lengthy legal opinions on specific criteria.  From opinions covering 31 CFR § 1010.100(m) and looking at from 2013 onwards when FinCEN first released detailed interpretative guidance on their definitions.  

If you carrying a USD profit balance due to SL activity that warrants tax being paid, a CPA is something that is well worth the investment  as things like the interpretations of the hugely complex regulatory market in the US are becoming incredibly difficult and that extra layer will give you some confidence you have filed correctly.   

Now my own eyeballs hurts hah!

 

Oh dear, now my brain hurts also!

Can't I just buy a cute pair of heels from my favourite SL store without having an accounting degree and lugging around the International Tax Code volume 1 - oh, infinity...?!:)

[L$ Tilia purchases charged as PayPal Cash Advance]

I add to this, the change, specifically has been from a coding of "video games" to "cash" This clarity was supplied to me by my bank

[L$ Tilia purchases charged as PayPal Cash Advance]

So to clarify and maybe summarise all of this (not holding out much hope for success though!):

 

(1) There has been a change made by LL either driven by some International ruling (I say this because I am impacted here in Australia also) or by LL themselves for whatever reason(s)

(2) Credit cards either directly accessed by LL ( set up in our accounts) or via PayPal are now attracting a variety of fees. In my case, GST (a sales tax), LL imposed transaction fee and a cash charge from our bank(s)

(3) Debit cards at this stage do not seem to attract a charge (time will tell).....

(4) In my case, I can now only transact without fee, using a debit card AND a minimum cost of AUD20, for purchase of Lindens

(5) To note: after numerous discussions with LL and PP, none of them admitted to any changes,  only it was "my bank's issue/change"

Hope this helps and of course this is from an Aussie perspective only....

[L$ Tilia purchases charged as PayPal Cash Advance]

Hi all, 

I did some testing last night and this is what I discovered and please note this is simply to buy lindens.

(1) I still cannot buy anything less than an amount of AUD20 (circa USD14) but refer point (5)

(2) I prefer to use PayPal as I believe it supplies me with another level of security (fingers crossed)

(3) I used my credit card via PP and this was charged with a "cash advance fee" (AUD20 min)

(4) I then used my debit card again via PP and so far, no fees have been added (I will let you know if they are, at a later date) but still with a AUD20 min)

(5) I then changed my LL account to using a debit card directly (not via PP) and this allowed me to buy in smaller amounts but with a transfer/transaction fee of about AUD$2.50

So, not sure if any of this helps but fingers crossed there is a legitimate workaround for this costly change deep in the bowels of WorldFinanceLand!

[Can't buy Lindens]

28 minutes ago, Alwin Alcott said:

L20?

Sorry, 20 in my case AUD$

[Can't buy Lindens]

An update:

After numerous emails to LL, PayPal and my bank, the issue appears to be that LL have changed their transaction codes from "video games" to 'cash" and this stopped small payments being made.

At least, internationally, this means we need to purchase a minimum of L20 at a time and not smaller amounts. 

So, with the exchange rate from USD to AUD plus a GST (note no US tax is deducted) and and now a transfer fee of AUD $2.50 each time, the joy of SL is very expensively being diminished.

 

[Can't buy Lindens]

1 minute ago, LittleMe Jewell said:

Sounds like it is time to call Billing to see if they can help you with the specifics of what the problem is.

  Billing support phone numbers
    Toll-Free (US/Canada): 800.294.1067
    Long-Distance: 703.286.6277  
Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.
 

Yes, I agree. Thanks for your help.

I even set up a new alt just to buy lindens using my credit card and still no success:(.....

[Can't buy Lindens]

23 hours ago, LittleMe Jewell said:

One other note concerning fee -- If I remember right, LL recently had to start charging VAT or whatever Australia is calling the new tax. That might be why the fee seems higher now.

Hi, the message I receive after about 10 mins is, and with the header" Linden Dollar Market Buy order declined Notification" .... "An attempt to purchase Linden Dollars for your account via the Lindex page on sl has failed"

My PayPal account is in good standing, I have money in my bank account, yes, GST (VAT) is being charged.

 

I have tried using 3 alts and still the same message both via the buy button on my viewer and the Lindex via the web page.

I have sent 5 support tickets to LL over the last two weeks and no reply. 

I know, I am sounding desperate now as I am about to lose my adorable home!

[Can't buy Lindens]

Ok, update.

Tried it and it failed.

Anyone want a lovely home going cheap!

[Can't buy Lindens]

Thanks Rolig.

I actually did consider the Lindex process, and whilst I am desperate to keep my home, I baulk at the "process" fees. As an example, buying say L300 costs me about $6AUD, with the Lindex it is costing me close to $21AUD, and this is assuming it works!

But desperate times call for desperate measure:)

 

[Can't buy Lindens]

Hi,

For about two weeks now I have been unable to buy lindens. I normally use the "buy" button in the top right hand corner.

I have checked my PayPal account and it is fine and even deleted it and added it again. 

I have tried using my alts and still no success

I am in Australia if that makes any difference?

I have sent a number of support tickets using different alts and no reply as yet.

Sadly I am about to lose my lovely home and land if I can't pay for the tier.

I would appreciate any thoughts and help please.

[Sailing issues]

Thankyou so much. So maybe not just me:)

[Sailing issues]

Hi,

I have had issues when sailing in various locations in that my boat suddenly disappears and I end up in the sky. I am not going to the edge of sailing sims, making sure I follow the map keeping in the channels. It seems to happen after about 15 mins of sailing. I know when I move across borders there is always some slight disturbance. This is far more than this. Nothing works until I TP to some where else. 

Any help would be appreciated . 

[Windlight settings]

Hi there and sorry if I am in the wrong section to ask this question.

And sorry again if what I am about to ask is simply dumb!

I have recently discovered sailing inworld and when I move across borders, I inevitably experience the usual shudders. That's OK, but my question is, how do I stop the Windlight settings from changing? 

Invariably it does from day to night so currently I click on "midday" again but about 2 minutes later when I reach another border, into night I go again.

So my question is, can I freeze my current day settings regardless of where I go and which sim I enter?

Thanks 

 

[Taking photos]

Thankyou Lindal,

I think I need to hire an octopus for all the hands and fingers I need!

 

 

 

[Taking photos]

Thank you so much for your replies.

I felt silly for asking but you both have been so kind in helping. 

Thankyou again:) 

[Taking photos]

Hi and sorry if this is the wrong place to post this question. 

I am trying to take pics without my avi in the screen, but when I zoom in, I of course, lose all my camera controls. How do I take pics in this way?

I am sure I am not making sense. Sorry

Thanks in advance