Wow i mean really? Like really? they kind of stopped support long ago, you get no reaction, then their service goes down, they blame their provider, say it might take long time to fix, while there's nothing wrong on the provider end? This is just lame... so glad i quit using hippo LONG time ago and went to Casper.... THEIR systems WORK, and IF there is an outage ( which happened to me only 3 times in YEARS that i noticed), they fix it as fast as possible and keep their customers up to date on how it's going.
I am amazed there are still people using Hippo at all *laughs*