nellaflor

Resident
  • Content count

    7
  • Joined

  • Last visited

Community Reputation

1 Neutral

About nellaflor

  • Rank
    Newbie
  1. Can someone help me, please!!

    Thank you so much for answering me. I speak with the support where I was indicated in the error login window where it appeared. They reply me with email, asking for confirmation from my country, email, etc. I answered emails but they did not give me back. I change my last position where I was when Sl takes me out of the game, I move to my house, but I still can not login. I'll send it to the support you indicated and talk about the Sim as you said it. Thank you very much !!
  2. Can someone help me, please!!

    Thank you so much for answering me. I quieted now. When do return to normal sl? It has forecast? Just to know that the problem is not my computer or something like that I feel good. Thanks again ^^
  3. I can not log into my account. The first time I try to log in a window appears saying that I had to wait until a certain time to login. I waited and tried again in the required time, but when I tried a new window appeared saying "Login Failed.You can not complete your request at this time" What does that mean?? I already changed my password, I reinstalled SL and it continues the same thing ... I have been in this problem since yesterday. I've tried login a thousand times and nothing, is included in the marketplace and on the site and I can not. Can someone explain to me what's going on, please I do not know what I do, I'm new here sl I do not understand and I feel lost for not having any information of anything. I am very sad
  4. I can not log into my account. The first time I try to log in a window appears saying that I had to wait until a certain time to login. I waited and tried again in the required time, but when I tried a new window appeared saying "Login Failed.You can not complete your request at this time" What does that mean?? I already changed my password, I reinstalled SL and it continues the same thing ... I have been in this problem since yesterday. I've tried login a thousand times and nothing, is included in the marketplace and on the site and I can not. Can anyone explain to me what's going on, I'm new only 2 months into the game. I do not understand and I feel lost for not having any information of anything. I am very sad
  5. Eu não consigo entrar na minha conta. Na primeira vez que eu tentar fazer o login abriu uma janela falando que eu tinha q esperar ate uma determinada hora para fazer o login. Eu esperei e tentar novamente na hora exigida mas quando tentei apareceu uma nova janela falando " Falha no Login.Não é possível concluir a sua solicitação neste momento " O que significa isso?? eu já troquei a minha senha, ja reinstalei o SL e continua a mesma coisa... Estou nessa problemática desde ontem. Eu já tentei fazer meu login mil vezes entrar e nada incluso no marketplace e site e não consigo. Alguém pode me explicar o q esta acontecendo, eu sou nova apenas 2 meses no jogo. Eu pedir ajuda ao suporte onde fui indicada pela janela q abriu quando tentar login da falha. Eles me mandaram um e-mail perguntando meus dados e tal ... Eu não estou entendendo e eu me sinto perdida por não ter nenhuma informação de nada. Estou imensamente triste
  6. In the first place I would like to thank you for having answered me on my previous post. I do everything you talk to do but my problem continues. It takes a little longer to sink but it keeps sinking in the ground and my avatar gets horrible! A friend can make avatar become normal but not last nor 5 minutes and return to stay as I already described and any avatar I put have that problem too. I do not know what I do anymore ... I'm very sad.
  7. My avatar is sunk below the ground, only when I move it it appears and gets normal, but when I stop moving it it sinks below the ground again. I already cleaned the cache, but it does not work, I even changed the avatar to see if the error was to be the problem of my avatar, but it did not work, ie, no matter what avatar I sink below the ground, I no more see me. It's also not my internet because my internet is very fast. Please someone can help me !!! Meu avatar é afundado abaixo do solo, só quando eu movê-lo ele aparece e fica normal, mas quando eu parar de movê-lo ele afunda para o chão novamente. Eu já limpei o cache, mas ele não funciona, eu até mudei o avatar para ver se o erro era para ser o problema do meu avatar, mas não funcionou, ou seja, não importa o avatar que eu afundar abaixo do solo, eu Não mais me veja Também não é minha internet porque minha internet é muito rápida. Por favor, alguém pode me ajudar !!!