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    • Xiola Linden

      The New Community Platform   03/21/2017

      We are still working on making adjustments and changes to the new platform. Thanks  to everyone who has been sending in feedback and filing any bugs you've encountered! 

nellaflor

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About nellaflor

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  1. Thank you so much for answering me. I speak with the support where I was indicated in the error login window where it appeared. They reply me with email, asking for confirmation from my country, email, etc. I answered emails but they did not give me back. I change my last position where I was when Sl takes me out of the game, I move to my house, but I still can not login. I'll send it to the support you indicated and talk about the Sim as you said it. Thank you very much !!
  2. Thank you so much for answering me. I quieted now. When do return to normal sl? It has forecast? Just to know that the problem is not my computer or something like that I feel good. Thanks again ^^
  3. I can not log into my account. The first time I try to log in a window appears saying that I had to wait until a certain time to login. I waited and tried again in the required time, but when I tried a new window appeared saying "Login Failed.You can not complete your request at this time" What does that mean?? I already changed my password, I reinstalled SL and it continues the same thing ... I have been in this problem since yesterday. I've tried login a thousand times and nothing, is included in the marketplace and on the site and I can not. Can someone explain to me what's going on, please I do not know what I do, I'm new here sl I do not understand and I feel lost for not having any information of anything. I am very sad
  4. I can not log into my account. The first time I try to log in a window appears saying that I had to wait until a certain time to login. I waited and tried again in the required time, but when I tried a new window appeared saying "Login Failed.You can not complete your request at this time" What does that mean?? I already changed my password, I reinstalled SL and it continues the same thing ... I have been in this problem since yesterday. I've tried login a thousand times and nothing, is included in the marketplace and on the site and I can not. Can anyone explain to me what's going on, I'm new only 2 months into the game. I do not understand and I feel lost for not having any information of anything. I am very sad
  5. Eu não consigo entrar na minha conta. Na primeira vez que eu tentar fazer o login abriu uma janela falando que eu tinha q esperar ate uma determinada hora para fazer o login. Eu esperei e tentar novamente na hora exigida mas quando tentei apareceu uma nova janela falando " Falha no Login.Não é possível concluir a sua solicitação neste momento " O que significa isso?? eu já troquei a minha senha, ja reinstalei o SL e continua a mesma coisa... Estou nessa problemática desde ontem. Eu já tentei fazer meu login mil vezes entrar e nada incluso no marketplace e site e não consigo. Alguém pode me explicar o q esta acontecendo, eu sou nova apenas 2 meses no jogo. Eu pedir ajuda ao suporte onde fui indicada pela janela q abriu quando tentar login da falha. Eles me mandaram um e-mail perguntando meus dados e tal ... Eu não estou entendendo e eu me sinto perdida por não ter nenhuma informação de nada. Estou imensamente triste