Let's take a deep breath and slow your roll. First and foremost I've never been a Premium member. You all may be assuming since my account started over 6 years ago that I was.
I started the account yes 6 years ago. Spent the first 2 days not even making it to a help area. I had worked on making a decent looking avatar. After 2 days what I was left with was a very large amount of frustration and half my avatar had disappeared. Since I wasn't making any progress, hadn't even got in the door I figured "Who needs this?" My take on Second Life is still, things are made unnecessarily difficult. The number of decisions, the minutia of needless detail to wade through I think makes this program less desirable. People want to do stuff when they get here. Instead they find out there's a steep learning curve. Look, I don't wish to build the highway, I would just like to have it there when I need it. Alpha, mesh, AO, physics and the laughable amounts of linden needed all appear unnecessary. And please, no more lectures about "They have to make a living" Umm - no kidding. .
So, yes my account started over 7 years ago. I never did apply, ask or want a Premium. That's just not checking facts. As for the part timer and the grumpy customer service rep. if that's an example of the best you can do, personalize and get snarky you apparently are not able to differentiate company and individual. I put the address in my message because after hours trying to figure out how to contact SL I had no clue how you might respond or if you would. Instead of the "Ha ha look what you did to yourself. Not as smart as you think are ya". If you knew you would be printing that address it would have been prudent to take care of the customer. Apparently you were in a different mode. An attempt to embarrass as well as teach a lesson. You did the opposite, confirmed what I suspected.