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RammChak

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    Buying lindens with skrill - Please help

    in Linden Dollars (L$)

    Posted

    21 hours ago, Jules Catlyn said:

    Judging by the fact that she didn't post any further replies in this thread and is still active i guess her issues got resolved. Maybe you can give a little bit more information on your background and what problem you are encountering.

    I am facing exactly the same problem as Amber did, I tried to buy Lindens through my Credit card, it was declined. I contacted the "Support" and got a ticket and after few exchange of messages, I was told that they cant resolve the issue. I gave up on trying, and then I saw they added the "Skrill" option. I made a Skrill account , added a 100 US$ on it from my credit card, and added the Skrill account as my payment option on SL, it got verified by SL, as the deducted 1.00 US$ and refunded it back to my skrill account, I got the notification that my Skrill account was verified. I was happy to know that will work , since it was verified with SL, but when I tried to purchase lindens against 20 US$..I got the error message "There was a problem charging your payment method."..after many attempts, the result was same..I contacted the Support Team again and got a ticket again. Below is the exchange of messages with support team:

     

    Hello,
    I am trying to buy LindeX Currency through my Skrill account. Each time I click it tp pay , I get this message "There was a problem charging your payment method". I have made a few attempts, by adding my Skrill account freshly as a Payment Method, but every time it fails.
    Looking forward to get this problem resolved.
    Thank you.
     
    • K
      Kat Linden
      said 6 days ago
      Hello, RammChak, 
       
      Thank you for submitting your support ticket.
       
      Before we can investigate this further, we need to verify your account for security purposes. Please answer the following security question:
       
      What city were you born in?
       
      Thank you very much. We look forward to assisting you in the resolution of this issue.
       
      Sincerely,
       
      Kat Linden
      Concierge Support Specialist
      Linden Lab
       
    • K
      Kat Linden
      said 6 days ago
      Greetings, RammChak, 
       
      Thank you for your update! 
       
      We are escalating your issue to another team for further evaluation. If you have any additional questions regarding this issue, please feel free to include them in this support ticket.
       
      Best Wishes, 
       
      Kat Linden 
      Concierge Support Specialist 
      Linden Lab
       
    • J
      Junebug Linden
      said 6 days ago
      Hello RammChak Resident,
       
      Thank you for contacting Linden Lab's Fraud team regarding your billing concerns. We understand your frustration and have reviewed your account.
       
      Unfortunately it seems your payment option is not accepted in our system and your payments may continue to fail.
       
      We apologize for the inconvenience.
       
      Best wishes,
       
      Junebug Linden
      Linden Lab Fraud
       
    • R
      RammChak Resident
      said 5 days ago
      Hello,
      The payment option I chose is Skrill, and Second Life accepts that method of payment, it is one of the payment method on your website, so would you kindly let me know , why payment from my Skrill account is not accepted, while your website accepts payments through Skrill, and let me know how this issue can be resolved,
       
      Thank you
    • J
      Junebug Linden
      said 5 days ago
      Hello RammChak Resident,
       
      At this time, we do not have any further information.
       
      It seems your payment option is not accepted in our system and your payments may continue to fail.
       
      We apologize for the inconvenience.
       
      Best wishes,
       
      Junebug Linden
      Linden Lab Fraud
       
       
      and thats it!.. the case was closed !

    New to SL, Looking for new friends

    in Make Friends

    Posted

    Hi,

    I'm RammChak, I am an experienced roleplayer from other 3D chat programme, Just joined SL and loving it.. Im new to it and exploring and getting used to this new life. Its a bit harder to find new like-mided friends here so far, Please check My profile and if you find it interesting, do not hesitate to add me.. I would love to meet you.

    Cheers

     

    RammChak

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