SheraStarfire

This is the message I receive when attempting to log in my viewer: "Login failed. Sorry! We couldn't log you in. Please check to make sure you entered the right * Username (like bobsmith12 or steller.sunshine) * Password Also, please make sure your Caps Lock key is off."

Thank you. No this is not the normal problem where I wait five minutes. The avatar is 100% still logged in to SL, my friend and my alt both see her floating there. When I attempt to log in the secondlife.com website I get this: "We're sorry. It looks like the username or password that you entered were incorrect. Check that your caps lock key is not enabled. If you continue to have trouble, then please contact Second Life Support and we'll be glad to help you." My other two alt accounts work fine. Fantesia Freiman is stuck in-world with a suddenly defunct password, and no one is in control of the avatar. I need some kind of serious Linden help here.

Please help! My main account Fantesia Freiman is logged in to SL, but my viewer booted me out. Now I cannot log in at all, and I cannot log in to secondlife.com either. I do not want to try resetting my password yet, hoping that my main account gets logged out of SL first. What do I do??