Dextermon Darkfold

Hi. I recently made my first withdrawal from my virwox account to my validated SL account. Even though the billing info shows that my money was taken, I was not given the L inworld. I can't either see an e-mail confirmation. Is this normal and I should just wait for the L to come or should I contact someone from Virwox letting them know I received nothing? Thanks in advance. ps, the withdrawal was made 40 min before posting this.