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you can read here http://community.secondlife.com/t5/English-Knowledge-Base/Buying-and-selling-Linden-dollars/ta-p/700107 and here you can find everything about billing http://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037

Login to your SL account first ... then https://secondlife.com/my/account/password.php?lang=en-US and write your new passowrd

i made everything .. changed sim ... changed viewer .. cleared cache .. changed shape .. skin .. eyebrowse .. but still same problem ... tell me ur shape not found it database .. helppppp me plsssssssssss