Avoryn

Hey, I bought today one hairpiece but I didn't receive it though I lost my money. A brief message about "failing to create a folder" apppeared on my screen but I lost it. The demons I ordered from marketplace worked and appeared in my inventory as well as my transaction history but this 250 linded purchase doesn't show in my transaction history even though my lindens were reduced. I can't ask for resend without any transaction history information. Does anyone know what this means?