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secondBeach

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    How long a process credit takes?

    in Account

    Posted

    1 minute ago, LittleMe Jewell said:

    Pretty sure they say it can take up to 5-7 BUSINESS days.  Today is the first business day since the 3rd, because yesterday was an SL holiday.

    Okay thankyou so much it has been quick turn around for me so far..but you are right maybe holiday is the reason thankyou again;)

    USD to PayPal

    in General Discussion Forum

    Posted

    Yeah right with the increase of fees one would expect faster cashout as well (remember it used to take a whole week to cashout before) 7 days.

    But now they take 2-3 days which I think should be down to 1 day maximum or few hours? they are charging a good amount of fees sure they should be improving the service too.

    Bug in billing information (Tilia) voluntary info.

    in General Discussion Forum

    Posted

    7 minutes ago, Emma Krokus said:

    Ok, so I got a green checkmark. (And I was so relieved. I hate form filling and stuff.)

    BUT it doesn't mean anything. There is nothing to tell me that the ID I submitted has been acceptable...

    SO, after 1st August... it's possible that people may find that there was an issue with their ID ... and then will have to wait for it get sorted?

    I guess I am not very happy right now at the thought of this not being cleared yet.

    :(

    I think they are sending you tickets if there is a problem with your ID..I got one ticket on Thursday as they said my id was not clear enough so I had to give different id card.

    • Thanks 3

    Bug in billing information (Tilia) voluntary info.

    in General Discussion Forum

    Posted

    Well lets be kind to linden lab , they are not our servants...We have to cooperate with them guys.

    They are working so hard for us to keep everything under rules and regulations and we cant keep blaming them for something. Show some respect and patience and please cooperate guys. Mr.grumpity has replied here answering our questions (Which is totally voluntary btw). Its very kind of him that he cares for us and our questions.

    • Like 2
    • Confused 1

    Bug in billing information (Tilia) voluntary info.

    in General Discussion Forum

    Posted · Edited by secondBeach

    11 minutes ago, Grumpity Linden said:

    So... until Aug 1 you're good to go.  You could request a process credit today. 

    As of Aug 1, if you hadn't submitted your ID yet, you will _not_ be good to go - you'll need to go through the verification process.  If you had submitted your ID in the past, you will need to wait until Aug 1 to know for sure, or if that was a few years ago and you want to be ready to request a process credit right away, you could go through the process now via https://accounts.secondlife.com/submit-kyc.

    I hope that was helpful, and realize that it's confusing :(

    Thanks for clearing it :) I have given my ID just 3 days ago hopefully I will be good to go on 1st august and yes I had given my id back in 2012 too lol:) 

    • Like 2

    Bug in billing information (Tilia) voluntary info.

    in General Discussion Forum

    Posted

    3 hours ago, Grumpity Linden said:

    So, uh, this is a little awkward.  Here's what happened:

    We deployed some changes in preparation for August 1st, and those changes were generally good ... but just right this moment had a less than great side effect - the check mark you see in billing info now reports your _current_ ability to process credit.  Since you do not _currently_ need to submit ID to do so, all will see the green check mark.  Oops.  

    The downside of this is, come August 1, you may once again see a red X and need to submit your info if you want to process credit. Fortunately, you can still submit the info via this link:  https://accounts.secondlife.com/submit-kyc.  If you have already submitted ID, you do not need to do so again.  

    We agonized about this for some time, and decided that fixing this now would introduce additional risk. Last thing we want to do is introduce new bugs - so we ended up sticking with the second to last thing we wanted to do - introduce confusion. 

    Thanks for the info, but how would we know if we are verified to process credit before 1st aug or not?

    Or we have to wait till 1st aug to see if we get that red mark again or we are good to go?

    Process Credit

    in Second Life Server

    Posted

    Since they had faster the process credit in SL..i mostly get my money in paypal within 1-2 days but its been more then 5 days now i didnt get any money and its showing still in progress

    Anyone else facing same problem?

    I cashed out on 21st march :)

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