monokai

Hi Nalates, I'm new and have just got here so apologies for not supplying all the information needed however I cannot even give you that as it doesn't open at all. Also I've tried both second life viewer and firestorm before posting here. Neither work so I'm really confused on what to do. I tried a clean reinstall and the suggestions by previous posters but nothing has worked so far.

Intel ® 5 series/ 3400 series chipset family ?

Oh goodness, there's a lot here... Which section will tell me the graphics card? If it's display adapters, "Intel ® HD Graphics" is all it says. As for driver versions.. which driver?

Not at all it makes sense as I research into what you're saying. I'm not sure how to find out about my graphics card and driver versions do you know how to? I was getting a message saying that internet connection is weak when I'm right near the hub so that might be it? I'll keep trying and update you but just for now, do you know how to find out about those things? -graphics card and driver versions I have a Toshiba satellite pro laptop... if that helps?

Sorry I don't know a lot about computers however I can tell you as much as I can find out, according to a friend who knows more about computers than the average Joe, I meet the requirements to run second life. Also I tried looking and cant find it. I have had zero successful runs of second life. I'm very baffled. I have 3.8 GB usable memory, 64-bit system, Intel ® core i3 cpu m370 @ 2.40 GHz... If that helps at all? Service pack 1 and windows 7.

I've not used second life before and I do use windows 7. I've gone to the folders as you assumed correctly that I had hidden files shown and there is no user_settings.xml there.

I've been researching and trying everything to get it to work. Let me stress that it does not freeze, it simply closes. I've performed a clean reinstallment, checked over the requirements, checked my drivers and updated etc, checked for programs that may cause it not to work such as teamviewer... Nothing has worked. Edit: I do use windows 7, I have hidden files showing, this is my FIRST time trying to set up and log in to second life and I have tried the first suggestion below.